Terms and Conditions of Sale 2025

Applicable to All Transactions with M. Z. Oweiss & Sons (UK) Ltd. (“MZOUK”)

1. General

1.1. These Terms and Conditions (“Terms”) govern all orders placed with M. Z. Oweiss & Sons (UK) Ltd. (“MZOUK”) and all sales of goods by MZOUK. By placing an order, you acknowledge that you have read, understood, and agreed to these Terms.
1.2. Definitions:

  • “MZOUK” refers to the seller, M. Z. Oweiss & Sons (UK) Ltd.

  • “Goods” refers to all items sold by MZOUK.

  • “We,” “Us,” or “Our” refers to MZOUK.

  • “You” or “Your” refers to the purchaser, whether an individual, company, or other legal entity.

  • “Contract” refers to the agreement between Us and You for the purchase of Goods under these Terms.
    1.3. These Terms constitute the entire agreement between Us and You, superseding any prior terms, representations, or agreements, unless expressly agreed otherwise in writing by Us.
    1.4. No agent, employee, or representative of MZOUK is authorised to alter or amend these Terms unless expressly approved in writing by Us.
    1.5. We reserve the right to amend these Terms at any time to reflect changes in law, regulation, or business practices. The latest version will be published on Our website: www.mzouk.com.
    1.6. In the event of any inconsistency between these Terms and any other terms, these Terms shall prevail unless expressly agreed otherwise in writing.

2. Prices

2.1. All prices quoted are invitations to treat and subject to confirmation upon acceptance of Your order.
2.2. Prices are exclusive of Value Added Tax (VAT), which will be applied at the prevailing rate where applicable.
2.3. We reserve the right to adjust prices without prior notice to reflect market conditions, errors, or other relevant factors.
2.4. If an incorrect price is charged, we may amend the invoice upon notification to You. You agree to pay any undercharged amounts promptly upon notification.
2.5. Additional charges for delivery, freight, or handling may apply and will be included on Your invoice.

3. Orders, Delivery, and Acceptance

3.1. Orders are subject to stock availability and any minimum or maximum quantity requirements notified to You.
3.2. Acceptance of Your order by Us forms a binding Contract. We reserve the right to refuse or cancel any order at Our sole discretion, including but not limited to circumstances where:

  • The order is not economically viable.

  • There is suspicion of illegal activity or fraud;

  • You fail to meet credit or payment terms.


3.3. Delivery dates are estimates only and are not guaranteed. We shall not be liable for delays caused by factors beyond Our reasonable control, including manufacturing delays.
3.4. You must inspect Goods upon delivery and notify Us of any issues, including damage, shortages, or incorrect items, on the same day. Damaged or incorrect Goods must be returned with the delivery driver. Failure to notify Us within one working day shall constitute acceptance of the delivery.
3.5. Returns or refunds are not accepted for Goods due to change of mind, finding a better price elsewhere, late delivery from suppliers, or failure to sell onward orders.
3.6. If You fail to take delivery, we may:

  • Charge You for storage and additional delivery costs;

  • Resell the Goods and charge You for any shortfall between the resale price and the original Contract price;

  • Charge You for transportation.

4. Risk and Title

4.1. Risk of the Goods passes to You upon delivery. You are responsible for insuring the Goods against loss or damage from that point.
4.2. Title of unpaid Goods remains with Us until payment in full is received for all amounts owed by You to Us.
4.3. Until title passes, in the event of credit terms:

  • You must store the Goods separately and in a manner that preserves their value and identifies them as our property.

  • You must not pledge or charge the Goods as security.

  • We reserve the right to enter Your premises to recover Goods for which payment has not been made.


4.4. If You resell the Goods before title passes, You do so as principal and not as Our agent. You must hold the proceeds of any resale in trust for Us and pay all outstanding amounts due to Us.

5. Payment Terms

5.1. Payment terms will be specified on Your invoice. Unless otherwise stated, payment is due in full upon receipt of the invoice.
5.2. Late payments may incur interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
5.3. Non-payment may result in suspension or cancellation of further deliveries and recovery of unpaid Goods.

6. Warranties and Liability

6.1. We warrant that the Goods will conform to the description provided at the time of sale.
6.2. To the fullest extent permitted by law, Our liability is limited to the replacement or refund of defective Goods. We shall not be liable for any indirect or consequential losses arising from Your use of the Goods.

7. Force Majeure

We shall not be liable for any failure to perform any obligation under the Contract due to events beyond Our reasonable control, including but not limited to acts of God, strikes, or supply chain disruptions.

8. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the English courts.

9. Data Protection

We will process Your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Further details are set out in Our Privacy Policy.